You’ve likely heard of the Blue Cross Blue Shield of Michigan incident, when they announced an employee of BCBSM had taken screen shots of customer information and used the information to commit fraud. More than 5,000 BCBSM subscribers were affected.
BCBSM has a compliance program in place. Their employees sign confidentiality agreements and take training regularly. They utilize access controls, encryption and ensure strong passwords. Someone was still able to steal information from them.
You can’t 100% protect yourself from a theft. Even with the best safeguards in place, insider threats can only be reduced, never eliminated. But if you have a compliance program in place, you will be much better off with the government, your carriers and your clients.
Learn to implement your own compliance program during our August 27th webinar. Register now.