In need of a well-rounded account rep? One with 16 years of experience? One with great references? Check out our Agency Concierge staff!
Hiring a new employee is always tough. They need to be trained on customer service and information security, there is a slow drag while they are becoming accustomed to the job and then there are the costs of hiring a new employee. Consider these stats.
With our Agency Concierge team, you are able to avoid the training, the buffer time and the extra costs. We offer:
- Call center to assist your clients with any issue, including claims and eligibility
- Eligibility team that processes membership changes within 24-48 hours
- Enrollment, new business and group wide change form processing
- Quoting specialists who quickly compile side-by-side comparisons
- Weekly or monthly reports to track your clients’ activities
We have a dozen people with an average of 16 years of industry experience who are happy to assist.
Check out our case study on this agency.
Let us know if we can help your agency, contact us.