Congrats! You've decided to implement online benefits administration software to attract and retain clients for your agency. A few questions to consider as you get started:  Who will onboard and manage your clients on this platform?  Do you use an internal senior customer service representative who understands employee benefits but has never implemented software?  Do [...]

That's exactly what producers do when they access their ben admin through a GA.  Listen in for more:  

Smaller employers may require the HRIS component of your benefits admin system more than the enrollment side.  

Managing your clients Employee Navigator sites can be costly.  Learn more: