HIPAA Breaches – Stolen Laptops
Evaluate PHI Policies and Procedures with Frequent Risk Assessments Health and Human Services’ notorious Wall of Shame, listing names of organizations with HIPAA breaches, is the last place your agency wants to see its name [...]
HIPAA Myths…Facing ALL Insurance Agencies
HIPAA Myths and Facts Myth 1 – I don’t sell health insurance, so I don’t have to worry about HIPAA. Myth 2 – A breach will never happen to me. Myth 3 – My agency [...]
6 HIPAA Breaches Every Agent Should Know
Almost half of Americans were affected by data breaches in 2014. Feeling safe in this increasingly regulated and unsecure world is a misconception of the greatest proportions. As we discussed previously, agents and brokers are [...]
Can You Stop a Thief?
You’ve likely heard of the Blue Cross Blue Shield of Michigan incident, when they announced an employee of BCBSM had taken screen shots of customer information and used the information to commit fraud. More than [...]
Do you practice what you preach?
Avoid HIPAA Violations and Breaches by Being HIPAA Compliant As agents, it’s your job to insulate your clients with life, health, auto and many other types of insurance…yet, if you’re like most agencies, you fail [...]
One Way to Improve Your Customer Service… Immediately
Hire Agency Concierge (AC) Now! Referrals are the best compliment for any business. Consider what would happen if all your customers regularly praised you to their friends and family because of the personal attention you [...]