GRA’s 1Quote system was designed as a tool to help agents save time and increase efficiency relating to the Michigan small group quoting process. We continue with that goal by consistently looking for ways to improve. Thanks to client feedback, we are happy to announce the release of multiple system enhancements that increase user experience [...]
GRA Benefits Group and McLaren Health Plan are happy to announce a partnership to provide online self-service quoting of McLaren small group plans! McLaren’s 1Quote portal will give appointed agents and their staff the ability to upload a census and quickly generate customized group benefit comparisons. 1Quote features to streamline your quoting process include: Customizable [...]
I believe in the value of employee benefits agencies. I develop solutions to improve their profitability with tools like: agency service call centers third party employee benefit billing bill reconciliation consolidation benefit comparison/small group medical ACA quoting Throughout our 30-year history, one thing has never changed: our unwavering belief in the value of agencies. We [...]
Recently I was interviewed by Ryan Combs of My Family Health Insurance, Ryan does a podcast under the website the Innovative Agent. Episode 25 is where you can find me as I discuss why HIPAA is important to insurance professionals.
CMS Indicdent and Breach Notification Recently, I completed the 2017 Marketplace training to help my staff understand questions they might get from insurance professionals and their clients. The last section of the training was on the responsibilities agents/brokers must adhere to regarding protecting and handling of personal identifiable information (PII). My guess is [...]
Insurance agencies under HIPAA are known as Business Associates (BA). Insurance carriers are known as Covered Entities. Up until recently, most HIPAA fines were on Covered Entities. Not anymore. The Office for Civil Rights (OCR) at the U.S Department of Health and Human Service (HHS), with increased funding for audits, has fined a Business Associate [...]
In need of a well-rounded account rep? One with 16 years of experience? One with great references? Check out our Agency Concierge staff! Hiring a new employee is always tough. They need to be trained on customer service and information security, there is a slow drag while they are becoming accustomed to the job and [...]
You might be selected for an audit by the Department of Health and Human Services’ (HHS) Office of Civil Rights (OCR) as part of the Phase 2 Audit Program. OCR will send email notifications to selected covered entities and business associates. The Phase 2 Audits will assess the policies and procedures that covered entities and [...]
Office for Civil Rights (OCR) Phase 2 HIPAA audits are underway! As an insurance agency, you are classified as a Business Associate and could be selected for an unannounced audit from the OCR. Audits will focus on a thorough review of your agency’s efforts for compliance with HIPAA Privacy, Security, and Breach Notification Rules. GRA [...]
Lansing, Mich. (May 31, 2016) GRA Benefits Group LLC, announces new PHI365 software to help make HIPAA compliance more convenient and bearable for insurance professionals across the country. Agencies continue to face the ongoing challenges of HIPAA compliance. A rise in PHI data breaches, stolen laptops and employee negligence are becoming daily occurrences. The next [...]
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